Frequently Asked Questions

Is e2Sync Leopard compatible?
We are hard at work on Leopard compatability. iSync in Leopard is all-new, and so it's a major job for us. Stay tuned.

Is e2Sync Intel compatible?
e2Sync 2.8 is a Universal Binary and runs on Intel & PPC Macs.

What does e2Sync do?
It allows iSync to see Entourage as an iSync compatible device, therefore syncing Entourage Contacts, Tasks & Calendar entries with the built-in AddressBook and iCal. In this way, any iSync compatible device connected at the time of syncing, also gets your Entourage data, and it goes both ways.

But doesn't Entourage now include syncing?
For users with 30 contacts or less, the built in sync in Entourage may suffice, but for more than 30 contacts it is not very practical. The built in sync performs a wholesale sync of everything in Entourage to iCal/AB and throws it all into one category, e2Sync differs greatly. We support categories, selecting of those categories either individually or by each contact, sync on demand, and much more that the built in sync does not do. Sales of e2Sync have actually increased since Microsoft added syncing to Entourage. e2Sync is in active development, and we do not see that changing anytime soon.

Is my phone/pda/iPod/other device compatible with e2Sync?
e2Sync is a genuine iSync conduit that allows iSync to see Entourage as a "virtual device'. Your device therefore only needs to be compatible with iSync for it to work with e2Sync. Check the list of compatible devices here. If yours is not listed, ask Apple, to add it to the list of compatible devices.

Can I use a Palm with e2Sync?
Yes. But, you MUST download and install PalmDesktop 4.2.1 Revision D, before anything will work. For some reason that we can only consider rather thoughtless, Palm has chosen not to increase the version number, but instead apply revisions, A, B, C, D etc... You MUST be running Revision D. So even if you have 4.2.1, download the new "revision". Then, setup your Palm to use iSync, and then install e2Sync. Please ensure you have a working sync relationship between your Treo/Palm BEFORE you install e2Sync.

What makes your product better than your competitor?
e2Sync works! See our competitor's product's reviews on VersionTracker.

But there's is cheaper!
You get what you pay for! Remember, we give you free updates for life. Pay once, never pay again. We also allow your serial number to work simultaneously with both a desktop and your laptop. That actually makes us much cheaper in the long run.

I want to sync between 2 Macs. Can e2Sync do this? Do I need to buy 2 copies?
Yes and no. Yes, you can sync between 2 Macs by using your .Mac account. No, you do not need to buy 2 copies. Our license allows installation on 2 personal machines for this very purpose.

Does e2Sync work with non-English languages?
Yes. e2Sync uses Unicode technology to work with all languages. This includes Asian languages as well.

What are the system requirements?
Mac OS X Tiger 10.4+ and Microsoft Entourage 11.2.

How do I uninstall e2Sync?
Instructions are in the documentation PDF.

Do you offer academic discounts?
Our current 30% off discount is better than the normal edu discount.